Installing NetHelp

 

NetHelp can be deployed on a web server, or installed locally (on the end user’s machine). See NetHelp Local Installation.

 

NetHelp 2.0 Targets have no special installation requirements for web deployment, simply copy the files to the server.  The instructions below are for NetHelp Classic Targets.

 

Supported Browsers:

NetHelp 2.0 supported browsers:

      Internet Explorer 7 or higher (including 10)

      Firefox 3 or higher

      Opera 9.6 or higher*

      Apple Safari 3.1 or higher

      Google Chrome (all versions)*

 

NetHelp Classic supported browsers:

      Internet Explorer 6 or higher (including 10)

      Netscape 6.2.3 or higher

      Firefox (all versions)

      Mozilla 1.2 or higher

      Opera 7.54 or higher*

      Apple Safari 4.0.2 or higher

      Google Chrome 2.0.172.33 or higher*

 

*NetHelp installed locally will not display in Chrome or Opera because of limitations with those browsers, but it will display in other browsers. NetHelp deployed on a web server will open in Chrome and Opera.